After identifying and correcting a problem, verify the correction by retesting the controls. Generally, the controls are run at the beginning of a run. If the new QC values are in control, repeat patient samples from the out-of-control run as necessary. Finally, document the out-of-control event along with the corrective action.
Note: Unity Real Time™ online provides reports and charts that are useful for problem solving, especially for unusual problems.
Problems may be correlated with Unity Real Time™ online intralaboratory reports and charts, Unity™ Interlaboratory Reports, and InstantQC™ reports and charts.
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